I was looking through the evaluations and feedback that we receive from our learners and colleagues. Picked out some ones about Julie, last one says it all: "Julie has tremendous experience and knowledge and more importantly a great ability to impart this to a varied group. Excellent skills and interpersonal skills" "Julie was really knowledgeable, but also presented the teaching in a way that was understandable, even for a beginner like myself." "She was very professional and she made it fun" "Julie was an excellent teacher. Her knowledge of O365 apps and concepts was exceptional." "Cannot fault anything. She knew exactly what she was talking about and you could tell!" "I can't say enough about Julie Hickson. Some people are born to be teachers! Julie is exceptionally knowledgeable, friendly, encouraging and professional. She's also been incredibly patient. We need more people like Julie in the world."